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Made in USA! Mineral Point, WI
Thank you for supporting our small business!
We have clear icicles in stock
& normally ship in one or two business days.
Colored
icicles can take up to a week to ship.

Shipping & Returns



Express Mail

If you would like to ship via USPS Express Mail please contact us. Expect to pay an extra $25 or more for shipping. Shipping charge will be actual cost, as a second transaction.

Your order is normally shipped within a day or two of payment. Checks may be held to clear the bank. We often do not have everything you see in our online catalog in stock - when an out of stock item is ordered you are paying us to make that item for you and have it shipped within two weeks of payment (most times that will be faster). If we receive an order containing items that are out of stock, we will contact you and explain the situation. If you wish to cancel the order for the out of stock items at that time, within the time frame explained in our message to you, before we start working on your order, we will issue you a full refund.

All items are professionally packed for shipping. We use USPS for shipping and problems with them are very rare.

Shipping to Canada:
If you would like items shipped to Canada but wish to use a mail service not offered in our shopping cart, please contact us to inquire about cost, or call us on the telephone at (608) 987-2716.

Returns:
Returns are accepted for replacement of items damaged in shipping only. No other returns for refund or credit will be accepted unless pre-arranged, before you purchase, by direct communication between you and Jill Engels or Chuck Pound at Sirius Sunlight Glass Studio. OK, we have sometimes been known to exchange items if you pay shipping costs or drop by the shop, however we do reserve the right to not allow returns or exchanges for any reason.

If you have questions, please contact us.

 

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